Order cancellations or changing are allowed while an order within 24 hours. Once an order has passed 24 hours. We can't do cancel or change.
Wrong Product Shipped
If we ship the wrong product to you, send us a photo showing how the product differs from what was ordered and we will replace or refund any such items at no additional cost. If there are missing items in an order please tell us the items that are missing and we will send the missing item.
Damaged / Defective product
Please send us a photo showing how the product Damaged or Defective.
Product warranty 30 days
Package Returned To Sender – Wrong Address
Orders that will be tagged as returned to sender due to the wrong address will be destroyed by the courier or charge KUNHIRTS for custom tax duties and another shipping fee once we confirm to ship it back to our production facility. Therefore, KUNHIRTS will only shoulder 50% of the total amount of the product cost as a refund credit back to your PayPal account.
Lost Order – Wrong Address
KUNHIRTS will not refund nor assume liability for orders that are lost due to incorrect Shipping Address.
If you have any questions. Please feel free to contact us: